POLICIES

DELIVERY

We deliver all over Lebanon. Orders usually arrive within 2–3 days after we confirm them with you on WhatsApp.

RETURNS & EXCHANGES

We don’t accept returns.

You can exchange an item for a different size within 24 hours of receiving your order. Message us on WhatsApp to arrange it. Our delivery driver picks the item up and brings you the new size, and a second delivery charge applies.

Items must be unused and in their original condition. We may refuse an exchange if the product comes back in bad condition.

TERMS OF SALE

All prices are in US dollars (USD).

Every order is confirmed with you on WhatsApp before it is delivered. Payment is cash on delivery or by Whish, agreed when we confirm your order.

We reserve the right to refuse returns, and to refuse exchanges if the product is in bad condition. We may also cancel an order if a product is no longer available or we can’t reach you to confirm it.

PRIVACY

What we collect. Your name, phone number and delivery address, and the details of your order.

Why. Only to deliver your order and to contact you about it on WhatsApp.

Who can see it. Only our customer support team. Your address and phone number are also shared with the driver delivering your order. We never sell your information or share it for advertising.

How long we keep it. As long as we need it to handle your orders and exchanges, and to keep basic sales records.

On this website. Your cart is saved on your own device so it’s still there when you come back. We don’t ask you to create an account.

Your choices. To see, correct or delete the information we hold about you, message us on WhatsApp at +961 81 828 187.